A: Hello! Thank you for sharing, and I'm sorry to hear about the flood. This sounds like a fairly straightforward negligence claim, and one that I would be happy to represent you in. I charge an up-front retainer that I bill against as we move through the process, starting with a demand letter and moving toward litigation and/or settlement as needed. I'd be happy to set up a free consultation with you to discuss further, including estimated costs and what the process looks like. I hope to hear from you soon and look forward to talking with you more!